Zendesk Help motivated Zoosk’s agents and you may twofold its output
Zoosk need a refreshing and you will functional help dining table application that could getting observed effortlessly. Zendesk Assistance given the ideal mix of fuel and you can ease.
Zoosk ‘s the earth’s premier social relationship society, which have registered 50 billion men and women out of 60 regions because the beginning in 2007.
Users can access Zoosk’s dating sense throughout the organization’s web site, social network apps, mobile characteristics, and you may downloadable pc software. The service is available in over 20 languages.
Zoosk renders online dating enjoyable and easy, plus the company wants the assistance experience become a similar means. When people have questions relating to asking, subscriptions, otherwise web site keeps, the business is designed to act as soon as possible that have amicable, appropriate support. But until recently, Zoosk used unlock source ticketing and you can email selection
“We had been a typical business, using hacked-together totally free equipment to help with our consumers,” said Eric Hallquist, Elder Director out of Representative Surgery. “As we expanded in the sophistication and you will difficulty, i requisite greater insight into customer needs so as that we can better prioritize the service facts.”
Zoosk need an online assistance service that would render rich abilities, yet , is implemented quickly and easily. Zendesk Service provided just the right mix of energy and you can ease.